Privacy Policy

1. Overview

MZ Finish Work (“we,” “us,” or “our”) is a tile, flooring and finish carpentry company serving homes and businesses in Massachusetts and Rhode Island, USA. Our work also includes bathroom and kitchen remodeling and interior and exterior improvements. We perform our work at the customer’s property — we do not operate a storefront open to the public. This Privacy Policy explains how we collect, use, and protect personal information when you visit this website, request an estimate, or contact us.

2. Information we collect

Through our estimate and contact forms we may collect: your name, phone number, email address, the property address, city, state and ZIP code, property type, the services you are interested in, a description of the project, preferred dates and, if you choose, photos of the space. We also keep the text messages you exchange with us and may keep notes about our calls. If we visit the property for a walkthrough, we may note measurements and take photos of the work area to prepare your estimate.

On the technical side, the site uses a language cookie, essential security cookies, and the basic data needed to operate and protect the site. Analytics data is collected only if analytics is enabled and you consent to it (see section 5).

3. How we use information

We use your information only to:

• respond to your request or message;
• prepare and send your estimate;
• schedule the walkthrough and the work, and keep in touch with you during the project;
• keep basic records of the work performed;
• protect the site from abuse and meet legal obligations.

4. Text messages and calls

If you give us a phone number, we may call or text you about your request, estimate, scheduling, and project. Message and data rates from your carrier may apply. If you would rather not receive texts, just let us know and we will use another way to reach you. We do not share your number with third parties for their own marketing.

5. Cookies

Essential cookies keep forms, language, and security working and cannot be switched off. Optional analytics cookies are used only if analytics is enabled on this site and you accept them on the cookie banner. You can change your choice at any time on the Data Access page.

6. How we share information

We do not sell personal information. We share data only with service providers that help us run the website and our communications (for example, hosting, email delivery and, if enabled, analytics), which handle it on our behalf, or when the law requires it.

7. Data retention

We keep information for as long as reasonably needed to respond to you, carry out the work, keep business records, and comply with the law. After that, it is deleted or anonymized.

8. Security

We take reasonable measures to protect the information you send us. No method of transmission or storage is completely secure, so please do not send sensitive details through the site that are not needed for your estimate.

9. Your privacy rights

Depending on the law that applies to you, you may ask to access, correct, or delete your personal information, or record a preference that it not be sold or shared. Submit a request through the form on our Data Access page, or call or text (774) 433-6868. We may ask for information to verify your identity before acting on a request.

10. Children

This website is not directed to children under 13, and we do not knowingly collect information from children.

11. Changes to this policy

We may update this Privacy Policy from time to time. The current version is always posted on this page.

12. Contact us

MZ Finish Work
Serving Massachusetts and Rhode Island, USA
Phone / text: (774) 433-6868

You can also use our Contact page.